Frequently Asked Questions
Your guide to premium style and seamless shopping.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US, while international orders can take 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to start a request.
How do I ensure I choose the right size?
Every product page includes a detailed size chart with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and flexible financing options through Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, Binho Board is committed to ethical fashion. We prioritize organic cotton and recycled polyester in our collections to minimize our environmental footprint.
Can I modify or cancel my order after it is placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel an order within 1 hour of placement by contacting our support team.