Returns & Exchanges
At Binho Board, we want you to love your fashion pieces as much as we do, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that if the fit isn't perfect, we can get you into something you'll feel confident wearing.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging, ensuring all tags are attached and the products are in their original, unwashed condition.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
